Parts & Service
The 24-hour Parts & Service Service Team is staffed with engineering specialists who have access to your drawings, PLC programs, and vendor information to provide quick response and minimize your downtime.
24-HOUR SERVICE LINE
Fax: (262) 253-3334
ANSWERS ALL AFTER-HOURS REQUESTS.
Faustel’s Service Team combines the capabilities and expertise of our engineers and assembly technicians to provide you with the best resources to address your equipment service needs.
Faustel machines can be configured for remote access to the control system by our team using the internet and a special interface module. Having remote access allows real-time troubleshooting without having our engineer on-site, allowing you to get your machine back up and in production more quickly all at a fraction of the cost for a service visit. Access to the machine using the remote connection is completely at your discretion and is secure. This feature is available on all Faustel equipment.
Our high-speed digital camera is another leading edge tool that Faustel has at its disposal for machine set-up and troubleshooting. By capturing images of critical processes we can thoroughly and accurately analyze the system to provide quick resolution to complex issues.
Contact Faustel today for a quote on your service needs.
From motors and bearings to coating rolls, Faustel is your best source for spare parts. Our expert staff has access to drawings and bills of material to make sure you get the exact part you need. Working with the top suppliers in the industry assures you quick delivery and competitive pricing all at the highest quality standards.
Contact Faustel today for a quote on your replacement parts needs.